Serving Canada's Home Improvement Industry

Retailers, Wholesalers, and Manufacturers of Hardware, Building Supplies, Kitchen & Bath, Paint & Decorating, Lawn & Garden, and Other Allied Products.


January 24, 2019

Retail Sales Slip

Retail sales decreased 0.9 per cent to $50.4 billion in November on lower sales at gasoline stations and motor vehicle and parts dealers. Excluding these two subsectors, retail sales increased 0.2 per cent, says Statistics Canada. Sales were down in six of 11 subsectors, representing 75 per cent of retail trade. After removing the effects of price changes, retail sales in volume terms declined 0.4 per cent. Sales at general merchandise stores increased for the third time in four months, rising 1.7 per cent in November. Following six consecutive monthly gains, sales in Ontario declined 1.6 per cent, largely due to lower sales at motor vehicle and parts dealers. Sales in Quebec declined (1.5 per cent) for the third time in four months while sales declined in all four Atlantic provinces. Alberta posted a 1.9 per cent gain following three consecutive declines. On an unadjusted basis, retail eCommerce sales reached $2.3 billion in November, accounting for 4.2 per cent of total retail trade. On a year-over-year basis, retail eCommerce increased 20.1 per cent, while total unadjusted retail sales rose 1.1 per cent.

Policy Changes Continue To Impact Housing Markets

Federal policy changes designed to cool housing prices and demand continue to impact housing markets across Canada with cascading consequences and pressures, says the 'Annual State of the Mortgage Market in Canada' report by Mortgage Professionals Canada (MPC). The slowdown in the various housing markets across the country are more pronounced than anticipated. "We are seeing downward trends and/or depressions in areas like the resale market, the outlook on employment in the housing construction sector, and a continued decline in rental vacancy rates," says Paul Taylor, president and CEO of MPC. "Federal policy changes are disqualifying potential first-time home buyers and creating immense pressures on the rental market which is in turn driving rental prices higher. It is a spiralling problem." The report outlines that improper policy levers can continue to depress the market. It illustrates that a more reasonable stress test level and lending restriction reforms are now needed to strike a better balance for borrowers and policymakers, improving housing affordability and Canada's economy.

IKEA Canada Launches Sell-back Program

IKEA Canada has launched a national 'Sell-Back Program' that enables customers to apply to sell their gently-used IKEA products back to the retailer in exchange for store credit. IKEA will resell or donate the returned products as part of its strategy to become a fully circular business by 2030. This means transforming the current linear business model and designing products with re-use, repair, repurposing, and recycling in mind from the beginning, using only renewable, recycled, and recyclable materials, eliminating waste, and introducing services like Sell-Back. The initiative is part of the IKEA Family loyalty program.

BORIS Driving Consumer Behaviour

Buy-online-return-in-store (BORIS) has skewed consumer behaviour and pre-Christmas returns are growing, says Appriss Retail in its annual holiday returns statistics report. December 26 maintained its position as the peak return day of the year for holiday returns in 2018 in the U.S. This is when return registers should be properly staffed and associates should be ready to deliver the best customer experience. The peak day for all retail transactions ‒ returns and sales combined ‒ was Saturday, December 22. Appriss Retail’s multi-year analysis indicates that while convenient returns please consumers, poorly managed return processes and outdated policies can contribute significantly to shrink by permitting fraudulent and abusive returns. This can be especially true for BORIS returns. As companies look to improve their performance and profitability, eliminating friction at the return counter can help attract and retain best customers and increase their long-term value, while still reducing the risk of margin-eroding loss.

Retail Leaders Must Transform Growth Model

The retail industry experiences disruption and transformation every few years, but it's happening at a more rapid speed than ever before. Leaders in the industry must be willing to not only accept and react to change, but also transform their growth model, says Rodney McMullen, CEO of U.S. supermarket chain Kroger. Speaking at the National Retail Federation's '2019 Big Show,' he said going forward, consumers will choose the shopping modality ‒ whether physical or digital ‒ that will deliver anything, anytime, and anywhere. Retailers will, in turn, create solutions based on customers' terms. Retail will also become purpose-driven, solving problems not only for customers, but for communities and the planet, he said. "Stakeholders are increasingly deciding which businesses to support based on shared values and clarity of purpose."

Chambers CEO At Owens Corning

Brian D. Chambers is chief executive officer of Owens Corning, effective April 18. Currently, he is president and chief operating officer and has 15 years of management experience with the company.

January 23, 2019

Building Construction Investment Slides

Total investment in building construction decreased two per cent from October to $13.7 billion in November, says Statistics Canada. Both the residential (down 2.2 per cent to $9.4 billion) and non-residential (down 1.6 per cent to $4.3 billion) sectors declined. On a constant dollar basis, investment in building construction decreased 2.1 per cent to $11.6 billion. The decrease in total residential investment was largely due to declines in Alberta ($152 million), Ontario ($72 million), and Quebec ($56 million), which were partially offset by increased investment in British Columbia ($81 million). In the residential sector, investment in single dwelling construction was down two per cent to $4.9 billion, while investment in multiple dwelling construction (which includes doubles, row homes, and apartments) declined 2.5 per cent to $4.5 billion. Investment in new construction for single dwellings fell 18.5 per cent from November 2017 to $1.9 billion. This decline was partially offset by an 11.1 per cent year-over-year increase in new construction for multiple dwellings to $3 billion. In comparison, investment in renovations for single dwellings declined 2.5 per cent to $3.3 billion year-over-year, while investment in renovations for multiple dwellings fell 21.5 per cent to $1.6 billion.

Strong Gain In 2017 Houseware Sales

Global housewares market data show an overall retail sales increase of 2.5 per cent in 2017 over 2016, with housewares expenditures increasing six per cent year-over-year, says the International Housewares Association’s (IHA) ‘2018 State of the Industry Report.’ It shows that most IHA member companies (93 per cent) sell their products globally. Among those who do, 24.7 per cent of their housewares sales are from exports. The U.S. mass merchants/supercentres channel was the sales leader in all housewares product categories in 2017. Department stores and specialty retailers, the second and third highest largest channels respectively, both posted sales increases. In addition, housewares manufacturers reported higher sales in 2017 versus 2016 to bricks-and-mortar retailers who also have eCommerce divisions. Most of the total housewares sales gains went to smaller retail channels, including specialty stores (19 per cent), warehouse clubs (12 per cent), variety/one-price stores (18.3 per cent), home furnishings stores (30.5 per cent), gourmet/gift/novelty (24.7 per cent), and catalogues and TV (25.4 per cent). The top three categories for 2017 were cook and bakeware (16.1 per cent), kitchen tools and accessories (14.2 per cent), and tabletop (10.7 per cent).

FCL To Fund Capital Projects

Federated Co-operatives Limited (FCL) is accepting applications for capital projects for western Canadian communities in recreation, environmental conservation, and urban agriculture categories. The Co-op has dedicated $2 million in funding and has previously funded projects such as Victoria, BC's library garden, a multi-use train network near Manitoba's national park, and an abandoned railroad in Hafford, SK, that's being turned into a park. Entering its fifth year, the Co-op Community Spaces Program provides capital funding between $25,000 and $150,000 per project for registered non-profit organizations, registered charities, or community service co-operatives. The program was launched in 2015 to help protect, beautify, and improve community spaces. Since then, it has provided $6.5 million to 88 projects.

Osram To Divest Sylvania Lighting Solutions

A subsidiary of WESCO International, Inc. will acquire the business operations of Osram’s North American service unit, Sylvania Lighting Solutions. With the sale of Sylvania ‒ which focuses on energy efficient lighting products ‒ Osram will increasingly focus on intelligent technologies in the field of visible and invisible light for the market fields of visualization, sensor technology, and treatment.

IIoT Gives Boost To RFID Adoption

The growth of industrial internet of things (IIoT) and the cloud have given a huge boost to the adoption of radio frequency identification (RFID) technology in Manufacturing 4.0., says research by Frost & Sullivan. The interconnectedness of devices has resulted in massive volumes of RFID data that needs to be managed and analyzed, prompting RFID manufacturers to develop high-memory tags that can hold more information and software platforms with a business intelligence layer, as well as cloud-based solutions. "Due to the rising need for resource and cost efficiency, manufacturers are demanding complete visibility and adopting RFID solutions that aid the real-time location tracking and monitoring of their assets, business processes, and personnel," says Nandini Bhattacharya, industry manager for measurement and instrumentation at Frost & Sullivan. "Passive RFID has experienced high-volume deployments in the past and will continue to grow, especially in the ultra-high frequency segment, while active RFID, although a smaller market, has potential in real-time location system (RTLS) applications."

Stanley B&D Sales Up Five Per Cent

Stanley Black & Decker had net sales of $3.6 billion for the fourth quarter of its 2018 fiscal year, an increase of five per cent versus the prior-year period. Organic growth increased six per cent year-over-year. Gross margin rate for the quarter was 33.3 per cent; excluding charges, the rate was down 280 basis points from prior year driven by volume leverage, productivity, and price. Revenue growth was up eight per cent compared to the fourth quarter of 2017. For the quarter, the tools and storage segment's net sales increased four per cent year-over-year with a profit rate of 15.4 per cent. The industrial segment's net sales increased 14 per cent with a profit rate of 13.2 per cent. The security segment's net sales declined one per cent and its profit rate was 12 per cent. The company says robust growth catalysts include the Craftsman brand rollout, Lenox and Irwin brand revenue synergies, FlexVolt, eCommerce, emerging markets, and new innovations.

January 22, 2019

Focus Must Remain On Consumer

As retail collides with adjacent consumer-focused sectors, the industry continues to undergo constant disruption. However, amid the disruption, one thing remains consistent ‒ consumers are becoming more powerful with expectations of having it all, says Deloitte in its '2019 Retail Industry Outlook.' The report suggests that the next 12 to 18 months will likely see an industry in transition. Those who can synchronize their investments to profitably empower the consumer will likely have the competitive edge. This year, the economy may face some headwinds, making the year one of transition for retailers so they will need to make bold moves for success in the future. Deloitte says retailers will need to differentiate themselves in their investment strategy and, with uncertain times ahead, look for opportunities to integrate investments and find opportunities outside of their usual business strategies.

Dollarama Online Site Now Available Canada-wide

Dollarama Inc. has launched its online store, offering a selection of consumable and general merchandise products by the full case. The digital store is now available across Canada after a successful five-week pilot program in the province of Quebec. It was launched to provide additional convenience to both individual and business customers who want to buy products in large quantities that may not be available in-store. Approximately 1,000 products are available for purchase through the online store by the full case only. Product categories include cleaning, clothing, electronics, food, hardware, health and beauty, home, kitchen, office, party, pets, and toys. Online product pricing is the same as in-store and shipping fees apply.

Lawn Mower Owners, Sellers May Claim Class Action Money

Consumers and sellers who purchased lawn mowers between 1994 and 2012 may be able to make claims from a class action lawsuit. Class actions, being handled by law firm Harrison Pensa LLP, have been initiated in Ontario and Quebec for more than $7 million. The actions concern certain major brand-name gas-powered lawn mowers labeled at 30 horsepower or less that were purchased between January 1, 1994 and December 31, 2012. It is alleged that the defendants agreed to manipulate horsepower labeling on certain lawn mowers during this time. The defendants deny the allegations and they have not been proven in court. Retailers and distributors of affected lawnmowers can also claim a share of the settlement recoveries. Twenty per cent of the net settlement amount has been allocated to an upstream purchase fund.

Metal To Dominate Landscape Trends

Metals are one of several trends in landscaping for 2019, says the National Association of Landscape Professionals (NALP). Metals, including steel and iron, will be used to create accents and focal points with decorative art, water features, furniture and accessories, and other creative uses. Pops of pink will also be popular this year to add a more feminine touch to landscapes. Colours like living coral, pinks, and blush tones will be the ‘new neutral’ in blooms and other options for hardscapes and stone selections. Automated lawn and landscape maintenance continues gaining momentum with the latest technology and equipment allowing gardening tasks to be more streamlined and environmentally efficient than ever before. Popular items include robotic lawn mowers and programmable irrigation systems. Other trends include functional, dual-purpose elements and composite materials that are more sophisticated than ever being used for structures such as pergolas.

Elston Joins Roseburg

Jake Elston will be senior vice-president of operations at Roseburg Forest Products, effective February 18. He has 23 years of experience in manufacturing and operations. Previously, he was manufacturing director for Weyerhaeuser Co.'s North American composites business and vice-president of operations at Arauco North America.

Canada Blooms 2019 To Celebrate Family

Looking to capture the warmth and curiosity tied to family gardens, Canada Blooms has selected ‘A Family Affair’ as its theme for 2019. The theme intends to excite the imagination to celebrate the creativity and passion of diverse families. The event, in its 23rd year, was founded by Landscape Ontario and the Garden Club of Toronto. This year it will feature ‘Floral Alley,’ the ‘Green Streets Play Zone,’ and custom gardens. It takes place March 8 to 17 at the Exhibition Place in Toronto, ON. For more information, visit Canada Blooms 2019

January 21, 2019

Retailers Embracing Edge Technologies

While retailers plan to expand fulfillment options and offer more choice, they still struggle with core digital transformation challenges, says a report by JDA Software, Inc. and Microsoft. However, executives view artificial intelligence (AI) and edge technologies as having the widest impact on their business – enabling real-time visibility into inventory and unlocking value from customer data – all driving an elevated customer experience, increased operational efficiency, and business agility. Currently, 78 per cent of retail executives do not have a real-time view of inventory across channels and half believe they do not have the right platforms and tools in place to support expanded fulfillment options. In order to meet customer expectations and evolve to the ‘intelligent enterprise,’ concerned retailers plan to invest in agility, intelligence, and automation strategies and solutions. JDA says retailers will have to successfully shed old habits and avoid channel-centric thinking for amore holistic view of retail.

Phillips Screw Company Tests Distribution Program

The Phillips Screw Company has put in place a program to test distribution on its new moisture barrier screw via Amazon. Red Seal is a specialty concrete screw specifically designed for moisture barrier protection. Phillips created an Amazon listing targeting hardware stores and lumberyards. Red Seal is priced so that home improvement retailers can earn 30 per cent margin while receiving the benefits of Amazon delivery. The Amazon offering includes single packages priced at $9.99 for homeowners and a six-count shelf display for the retail community priced at $6.97 each. Red Seal’s patent pending design lends itself to light duty, non-structural concrete applications such as the installation of electrical boxes, light switches, hose reels, concrete roofing, or anywhere else it is important to reduce or eliminate moisture.

Andersen Begins Construction On Arizona Manufacturing Campus

Window and door manufacturer Andersen Corporation has broke ground on its manufacturing campus in Goodyear, AZ. The 500,000-square-foot manufacturing and distribution facility will manufacture Andersen(r) 100 Series products. The 100 Series product line is one of its most popular product lines and a key driver of the company growth in recent years. This expansion is part of the company's strategy to increase capacity to support demand.

AZEK Makes Changes

Ralph Nicoletti is senior vice-president and chief financial officer of the AZEK Company. He brings nearly 40 years of financial experience to the company and was previously senior vice-president and CFO at Newell Brands, Inc. Robert Perna is senior vice-president, chief legal officer and corporate secretary. He brings 25 years of legal experience to the role and was previously senior vice-president, general counsel and secretary of Rockwell Collins, Inc.

New Members For eRetailer Summit Advisory Council

Four experts on eCommerce marketing and sales have agreed to join the advisory council of the ‘Home Improvement eRetailer Summit,’ where they will lend their time and talent to helping the event move forward. Scott Benedict, divisional merchandising manager at Groupon Goods; Ryan DeChance, director of discovery at The Grommet; Elizabeth Ragone, senior vice-president-direct to consumer at Lenox; and Curt Vitale, account manager at Firefly Buys; have all joined the council. They have all been involved previously in the summit, either as an attendee, panelist, or speaker. The Home Improvement eRetailer Summit takes place November 6 to 8 in Chicago, IL. Visit eRetailer Summit

January 18, 2019

U.S. Renovation Spending Expected To Shrink

Annual growth in the U.S. market for home improvement and repair is expected to slow considerably by the end of the year, says the Leading Indicator of Remodeling Activity (LIRA) by the Remodeling Futures Program at the Joint Center for Housing Studies of Harvard University. The LIRA projects that gains in renovation and repair spending to owner-occupied homes in the U.S. will shrink from 7.5 per cent in 2018 to 5.1 per cent in 2019. “Slowing house price appreciation, flat home sales activity, and rising mortgage interest rates are deflating owners’ interest in making major investments in home improvements this year,” says Chris Herbert, managing director of the centre. “Continued slowdowns in home building, sales of building materials, and remodeling permits all point to a more challenging environment for home remodeling in 2019.” That said, improvement and repair spend is still set to expand this year to over US$350 billion.

RONA Welcomes Alberta Store

Built Rite Building Products has joined Lowe's Canada's RONA network of affiliated dealers. Founded in 2012 by Andrew Zacharias and Andrew Neustaeter, this contractor-oriented store is located in La Crête, AB. Over the next few months, the 4,000-square-foot store will undergo major renovations to triple its total sales area and provide local customers with an enhanced product and service offering. Once renovated, the store will feature a 13,000-square-foot sales area, broader selections in existing product categories such as power tools and building materials, as well as entirely new categories including seasonal products and appliances. Online shopping should also be made available later this year. The renovation is expected to be completed in spring 2019 and the store will remain open throughout.

Sexton Group Makes Changes In Response To Growth

With significant growth in recent years, the Sexton Group has evolved from a western-focused buying group to a national buying group. As a result, the company is making strategic organizational changes which include leadership appointments. Eric Palmer is senior manager, purchasing. He has been actively involved in the industry for over 10 years. Tom Bell is senior manager, business development. He has over 30 years of experience in the building supply industry and is an active leader of industry associations. Krista Venn is manager of programs/analysis. She has been with the group for 15 years and has in-depth knowledge of the industry and member needs.

Havwoods International To Open Canadian Showroom

Engineered hardwood supplier Havwoods International will open the global brand’s first Canadian showroom in March. The 1,600-square-foot showroom will welcome designers, architects, developers, specifiers, and homeowners at its location in Toronto, ON’s King East Design District. Similar to the other Havwoods showrooms around the world, the Toronto showroom will feature a warm, inviting ambiance while also embracing elements of the city’s local design culture. The showroom will provide guests with engineered hardwood samples and expertise from a team of consultants and product specialists.

West Fraser Has Temporary Production Curtailments

West Fraser will temporarily curtail approximately three weeks of production throughout the first quarter of 2019 at three British Columbia sawmills. The decision comes as a result of price declines in lumber markets, high log costs, and log supply constraints. Total production curtailed in the first quarter of the year is expected to reduce spruce, pine, and fir lumber production by approximately 50-million board feet, in addition to previously announced measures.

Barbarick Honoured By NRF

Steve Barbarick, president and chief operating officer of Tractor Supply Company, has been named to the National Retail Foundation’s (NRF) ‘List of People Shaping Retail’s Future 2019.’ The 2019 NRF List, which is released annually, honours individuals in retail who are making a dynamic impact on the future of the industry. Barbarick was named to ‘The Power Players’ list, one of five categories included on the list. NRF says he is one of 25 honourees that epitomize the creativity, enthusiasm, and energy in retail today. These people are creating new businesses, breathing new life into existing concepts, impacting investments, and spearheading change.

Fastenal Company Has Strong Sales

Fastenal Company had net sales of $$1,231.6 million for the fourth quarter of 2018, an increase of 13.2 per cent over net sales of $1,088.5 million in the fourth quarter of 2017. Gross profit for the quarter was $587.8 million versus $531.2 million in the year-ago period, an increase of 10.6 per cent. Operating income was $233.4 million compared to $203.3 million, up 14.8 per cent. Net earnings for the quarter were $168.8 million compared to net earnings of $152.4, an increase of 10.7 per cent.

[ View newer News Alerts ]

[ View older News Alerts ]