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Plans to emerge from the COVID-19 lockdown and re- turn to the workplace present special challenges for organi- zations and their internal and external legal advisors. Although both law and medical science have bearing on the decision to re-open the workplace, at heart each decision will be founded on the exer- cise of business judgment and risk oversight by business leaders in their own circum-stances.
Consumers remain confused about the multiple fuel product offerings in the marketplace, says a study by the Outdoor Power Equipment Institute (OPEI). The U.S. study, which has been conducted annually for seven years, shows lack of education, inadequate labeling, and dangerous marketing tactics around new fuel products, such as higher ethanol-blended gasoline, are likely causing consumers to mis-fuel.
Despite 2018 bringing new challenges and uncertainties to the Canadian small- and medium-sized business (SMB) community, eBay Canada's annual ‘SMB Optimism Index’ report reveals that optimism among small retailers is on an upward climb, hitting 76 points – a consistent one-point-per-year increase since the Index launched two years ago.
As organizations continue to embrace digital transformation, they are finding that digital business is not as simple as buying the latest technology — it requires significant changes to culture and systems, says a survey by Gartner, Inc.
Research from the Wisconsin School of Business suggests that companies like Amazon, Zappos, and other eCommerce companies looking to control costs and improve productivity, should be doing more to reduce employee turnover and keep experienced workers on the job.
The customer service industry will experience the biggest digital shift yet in 2018 as customer experience (CX) brand leaders seek to expand channels, leverage analytics, adopt automation, and integrate the front office with back office operations.
An average data breach costs companies around $7 million per year, due to loss of customers, business disruption, the effect on brand reputation, fines, and so on. Small businesses are especially at risk, because many of them do not even have basic security tools in place, such as antivirus, firewalls, or encryption software.
Entrepreneurs can’t afford to ignore the major changes in Canada’s workforce and digital technology. The impacts of these trends offer opportunities for business owners, finds a survey by BDC. ‘Future-Proof Your Business: Adapting to Demographic and Technology Trends’ shows digital technologies are transforming how Canadians live, learn, and work.
Retailer loyalty program membership is nearly universal across Canada, but it appears that participation wanes among the nation's lower income households, finds research by Mintel.
Garden centres should target people in their thirties and households with children under 12 years-old, finds a report by GfK. It shows nearly a third of the online population across 17 countries do gardening or yard work either daily or weekly.
On July 18, 2017, Canada’s Minister of Finance released proposed changes to the Income Tax Act (Canada) that, if implemented, will mark one of the most significant reforms to Canada’s tax system for business income in decades
If he could do it again, David Segal would never have offered a loyalty program for DAVIDsTEA, the brand he co-founded and built into a Canadian retail giant before his departure from the company in 2016. Segal, who will speak on the subject at the upcoming annual Dx3 Canada conference, argues that the emotional bond of loyalty has been diluted to mean discounts in exchange for data.
Why is ransomware so potentially dangerous? Well, if you are an entrepreneur running a business – public or private – or if you are in charge of a department at a large organization, you could be vulnerable to an attack. Likewise, if you have financial assets that are largely controlled by technology – and who doesn’t? – you could also be victimized. And the consequences can be huge.
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Home Improvement Retailing
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