Sales Rising For eCommerce

Retail eCommerce sales are on track to reach record levels in 2020 as new measures aimed at slowing the spread of COVID-19 have significantly affected how consumers make retail purchases, says Statistics Canada. They more than doubled from February to May 2020 to a record of almost $4 billion in May. Retail online sales have since slowed as the economy began to reopen over the summer. More than two-thirds (70 per cent) of online sales were conducted through a company website. Fourteen per cent of businesses with online sales used social media to make those sales. One-third (36 per cent) used another third-party website, platform, app, or online marketplace. Credit cards (81 per cent), online payment services (55 per cent), and debit cards (25 per cent) are the most used forms of payment. As the goal to slow the spread of COVID-19 continues to remain significant, the levels of eCommence sales continue to grow. Seventy-four per cent of businesses that reported low eCommence sales indicated this was due to their products being not suitable for online purchasing. Eleven per cent say it was due to a lack of training or experience in acquiring internet sales.