Retail Technology Continues To Grow

The adaption to new technology in retail to adjust to customers needs has never been more important, says Amber Mac, president of AmberMac Media Inc. at the ‘Relentless Adaptation: 4 Retail Tech Trends Shaping Our Fast Future’ session at the Retail Council of Canada ‘STORE’ event. Four key global trends retailers should be aware of include voice first revolution and voice first commerce, robots in the retail space to split labour between human and robot, wellness technology for employees, and automation technology, she said.