Lowe’s Canada Recognized At RCC

Lowe’s Canada was awarded the ‘In-Store Experience and Design’ category award during the Retail Council of Canada’s (RCC) ‘Excellence in Retailing Awards Gala.’ The award recognizes the company’s implementation of ‘myredvest,’ a self-serve and assisted checkout solution. "With our omnichannel mindset, we are always looking for ways to offer an optimized and seamless customer experience across all channels,” says Malcom Parks, senior vice-president, stores, at Lowe’s Canada. “Myredvest provides a simple and easy checkout experience while reducing wait times and freeing up our associates to focus on serving our customers on the floor." The platform was designed and developed in-house and delivered to customers and associates at 51 Lowe’s, Rona, and Réno-Dépôt stores in Canada in under two years.