Canadian Small Business Optimistic

Canadian small and medium decision-makers (SMEs) are optimistic for next year as over one-third (39 per cent) report that current revenues are increasing, says the third edition of the ‘FedEx Trade Index.’ Canadian SMEs expect this trend to continue with 54 per cent saying they feel confident their revenues will increase in a year and 89 per cent saying they are confident they will retain existing customers. Seventy-six per cent of SMEs say trade is key to growing and expanding the economy, however, only 39 per cent import or export goods and services. The most common reason, cited by 64 per cent of respondents, was that most of their customers are local. Another possible reason why some SMEs have not expanded their customers pool is the lack of an eCommerce strategy, given just under half of those surveyed – 46 per cent – currently sell goods online.